Dear Rajdeep,
Greetings for the day!
Please find below the detailed description of AKAMAI and the Job Requirement.
Kindly share us your updated resume with contact details ASAP.
About - (click!) -AKAMAI
Akamai® is the leading global service provider for accelerating content and applications online. Thousands of organizations have formed trusted relationships with Akamai, improving their revenue and reducing costs by maximizing the performance of their online businesses. Leveraging the Akamai Edge Platform, these organizations gain business advantage today, and have the foundation for the emerging Web solutions of tomorrow. Akamai is "The Trusted Choice for Online Business."
About the Team
The Akamai Network Operations Command Center (NOCC) team you will be joining is responsible for the availability of Akamai's deployed network. To achieve this goal the NOCC is responsible for:
* Monitoring Akamai's deployed network.
* Investigating service interruptions and determining the root cause.
* Resolving service interruptions either within the NOCC or by escalating to other entities inside or outside of Akamai.
* Managing and tracking events through resolution and maintaining a history of network-impacting issues.
* Providing ongoing maintenance and administration for the deployed network.
Responsibilities
*Monitoring ~100,000 distributed Linux server network using an internally developed 'Network management system'. (Akamai has largest content delivery network in the world).
*Responding to alerts in timely fashion as per the pre-defined priority levels and SLAs.
*Understanding, analyzing the root cause of an alert and solving it.
*Timely escalation of complex issues to 'SMEs'.
*Working closely with Network partners and resolving non-hardware related problems.
*Create and update internal NOC processes and procedures for better understanding and problem solving.
*Analyze and report on trends regarding issues related to various networks.
*Willingness to work on flexible timings including night shift.
Qualification
Technical Diploma or Bachelors degree from a reputed board/university with excellent track record.
*More than two years experience in Linux and networking, preferably in a NOC environment with excellent problem solving skills.
*Working knowledge of Internet protocols and tools including BGP, TCP/IP and DNS.
*Strong communication skills, both verbal and written. Must have the ability to speak to multiple people at varying levels within an organization and of varying technical backgrounds.
*Strong interpersonal skills.
*Ability to develop, augment and advise on procedures, documentation and tools.
*Coordination and scheduling skills; goal-oriented attitude and demeanor to work through roadblocks, motivate external concerns and bring about project closure.
*Candidate must have the ability to work in an energetic and dynamic environment, with openness to the demands and rewards of a 24x7 workplace.
Best Wishes,
Sathya Sundar
Human Resources Department
Akamai Technologies
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